The customer due diligence cycle
Ten steps, from opening the relationship to record keeping.
It is the sequence in which a position is investigated under D.Lgs. 231/2007 and the Bank of Italy Provisions. For each step, the article that requires it and the page where we explain how it applies and where our products carry it out and document it.
01
Identification
Of the customer, the person acting on its behalf and the beneficial owner, with documents and reliable, independent sources.
Arts. 18, 19 · from 2027 AMLA RTS
02
Screening
Sanctions lists without filters, politically exposed persons, adverse media, across the whole world.
Art. 24 · art. 1 para. 2 letter dd
03
Beneficial owner
Ownership, control, residual today; in parallel and with the multiplier from 10 July 2027.
Art. 20 · AMLR arts. 51-54, 63
04
Purpose and nature of the relationship
Gathered in the interview, consistent with the customer's activity and size.
Art. 17 para. 1 letter c
05
Risk profile
High, medium or low, from the factors in article 17 and the annexes, with the reasoning in writing.
Art. 17 para. 3 · annexes 1 and 2
06
Enhanced or simplified verification
The form follows the level: origin of funds and of wealth where the risk is high, reduced and documented measures where it is low.
Arts. 23, 24
07
Approval
At the level of authorisation that the profile requires; for a politically exposed person, the director general or a delegate.
Art. 24 para. 5 · art. 42
08
Ongoing monitoring
For the whole duration of the relationship: changes on the subject every day, review at the frequency set by the risk.
Art. 17 para. 1 letter d · art. 19 para. 1 letter c
09
Reporting
To the UIF, without delay, with the reasoned suspicion and the file that supports it; nothing is said to the customer.
Arts. 35, 39
10
Record keeping
Ten years, so that customer, beneficial owner, transaction and checks made can be reconstructed.
Art. 31